First Bank Mobile App Not Opening After Latest Update; Are You Alone?

It is quite sad to know that most First Bank customers that use the First Bank mobile app known as the FirstMobile have been encountering serious issue lately in trying to use the app and if you are also having difficulty using the app, you should just know that you are not alone for it is a general issue.

The problem of the inability of First Bank customers to make use of the FirstMobile app for their transactions started last month when the app latest updates was released, which was on the 26th of March 2019.

Most of you might have noticed that if you recently upgraded your FirstMobile app, which gives the latest 26th March update, then you will no longer be able to make use of the app for any transaction.
first-bank-mobile-app-blue-screen-of-death

After the update, when you launch the app, it will try to open but will finally get you stuck in a blue screen of death, i.e. a blue blank screen that remains forever and without showing where to input your passcode, thereby currently rendering the app unusable.

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Although, First Bank is aware of this issue and we believe that their technical team are working hard to fix the issue but the problem has been lingering for more than 3 weeks now and customers are no longer pleased with the extended time taking to attend to this issue.

And as it stands now, if you are yet to update your FirstMobile app, we advise that you should not update until this issue is fixed, because for those that are still using the previous version i.e. the un-updated version of the app, they can still access their account with the app and carry out different transactions with it, but once they update the app, they will join the endless queue of customers that are stuck on the apps blue screen of death, still waiting for a fix to the anomaly.

We want to still use this medium to call out the First Bank technical team in charge of app maintenance and updates to hasten up at fixing this ugly incidence so that First Bank customers can start using the FirstMobile app for their transactions again without hassle.


First Bank Mobile App Not Opening After Latest Update; Are You Alone? First Bank Mobile App Not Opening After Latest Update; Are You Alone? Reviewed by Edwin Akwudolu on 7:56:00 PM Rating: 5

10 comments:

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    ReplyDelete
  2. i rather spend time reading this articles than any other one in other sites

    ReplyDelete
  3. Thanks for sharing this information

    ReplyDelete
  4. I am unable to use mine too which is very frustrating.

    ReplyDelete
  5. Truly it's very frustrating, mine stop opening.

    ReplyDelete
  6. My app hasn't been able to open am stuck can do anything,pls need help

    ReplyDelete
  7. It's frustrating as am not able to access mine

    ReplyDelete
  8. Why the delay? It happened once and I walked into the bank the banker operate something on my phone and it started working, it has happened again, must i go to the bank again??????

    ReplyDelete
  9. Any quick fix, many are stuck

    ReplyDelete

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